FAQ

What term of lease can I choose?

By arranging your finance loan through Southgate, you can enjoy our flexible finance options and structures with loan terms beginning from 12 months and extending to 80 months.

For an obligation free quote call 130 132 700.

Will the interest rate provided change during the term of the loan or will it remain the same?

At Southgate, we believe in providing customers with fixed interest rates for the entire duration of their finance loans. By locking in their interest rate and locking in their loan repayments, they know exactly how much they will owe at each repayment cycle for the life of their loan. Our customers obtain peace of mind knowing that they can budget appropriately without any unexpected changes or hidden surprises.

Does Southgate only finance particular makes of caravans?

Southgate can help you finance any make or model of Australian built caravans. Generally speaking, a new caravan can be financed up to 4 years old at the commencement of the lease term and up to 11 years old at the end of the lease term.

Are any account keeping fees charged?

A small ongoing account service fee will be charged at only $5.50 per month.

How can I apply for a finance loan?

It’s easy! If you’re ready to apply for a Southgate finance loan, simply;

  1. Call our team on 130 132 700 to speak to one of our friendly, expert staff
  2. Download your application and return via email or post
    Individual Applicant
    Organisation Applicant
  3. Apply online for Express Approval

If you have any further questions or require more information about any of our Southgate Finance Loans, please do not hesitate to give us a call on 130 132 700 or Contact Us here.

How quickly will my application be approved and when after that will I be able to pick up my new vehicle?

Thanks to our speedy approval process, in most cases we will be able to have your finance loan application approved and settled within 24 hours.

However, for more complex applications, we recommend allowing between 3 to 5 business days from lodging your application to settlement, giving us adequate time to liaise with our suppliers and find you the best possible finance solution.

What supporting documents will I need to supply with my application?

The following supporting documents will need to be supplied along with your completed finance application form;

Individual Applicants

Supporting Documents:
  • Signed Privacy Forms
  • Drivers Licence
  • 2 Recent Payslips OR Letter of Employment OR Recent Group Certificate

Company/Organisation Applicants

Supporting Documents:
  • Recent financial statements

Can I obtain pre approval before purchasing?

Of course! Pre approval can be provided for your vehicle finance to give you peace of mind, provide you with an idea of your borrowing power and assist you with planning your next vehicle purchase. Once your finance pre-approval is confirmed, you can shop with confidence knowing exactly how much you can afford to spend.

Is comprehensive insurance required before purchasing?

Yes, all caravans must be covered with comprehensive insurance before finance can be approved and this insurance must be upheld for the entire duration of the finance loan.

I have a bad credit rating... Will I still be able to have my finance approved?

If you have had difficulty obtaining finance in the past or have a less-than-perfect credit history, let Southgate help you. Our consultants are experienced with ‘poor credit’ situations and can work with you to collect the necessary information and put you in the best position to negotiate approval with the financier. By providing us with a complete detailed record and explanation of all adverse credit records, you will maximise the likelihood of obtaining finance approval.

Do you only provide caravan finance or can you help me finance other assets too?

Ultimately, here at Southgate we are finance experts. What this means for you, is that we can virtually arrange finance for any equipment or asset you require, including cars, trucks ,motorcycles, caravans and boats. In many cases, where our customers already utilise our caravan finance but require a secondary asset to be financed such as a 4WD, we are able to act as their complete finance provider.

We tailor each arrangement to meet your individual needs and budget, ensuring that you always receive personalised service and solutions. If you are looking to purchase an asset, Southgate can find the right finance solution for you.

What do I need to avoid when shopping for a finance loan?

Avoid shopping based solely on interest rates. At Southgate we strongly encourage our customers to consider the bigger picture when shopping around for a finance loan provider and to see past solely the interest rate. By providing you upfront with ALL of our costs of finance, including establishment fees, account keeping fees, repayment amounts, and residuals, we help you comprehensively work out your complete cost of finance – without any hidden surprises!